Absolutely! Melaleuca's products are backed by our
100% Satisfaction Guarantee* and are eligible for return or exchange within 90 days. To return or exchange any product, simply complete the return form located on the back of your Purchase Receipt/Invoice. If you are exchanging products, be sure to list the items you want for replacement. If the return is the result of our error, Melaleuca will supply you with a shipping label to return the package and will credit (or refund at your request) the full cost including original shipping charges. (Please note: refused or undeliverable packages are not considered Melaleuca error.)
If the credit for the returned products is greater than the price of the exchanged products, the difference will be applied to your Melaleuca account and you can use it on any future order. If the credit for returned products is less than the price of the exchanged items, we'll simply deduct the difference using your preferred method of payment on file. To reduce shipping costs, your requested exchange products will automatically ship in your next order, unless otherwise requested.
Please note that products purchased through monthly promotions, bucket sales or other promotional activities are not entitled for return or exchange unless the product is defective (exchanges or returns must be made with invoice attached within 7 days of receiving the product).